FORUM › Forums › Software › CLS2SIM Software › CLS2Sim UI stops working after using 'Profile Cloud' › Reply To: CLS2Sim UI stops working after using 'Profile Cloud'
I have to upload a release today, so you wont find a fix in the 4.27.10 version, but I will continue looking into this.
I’ve tried many times again to trigger this bug, but have no success.
I’ve introduced some artificial slowness and am able to bring CLS2Sim to freeze for about 5 seconds, but it recovers always.
As you can get this to trigger 100% of the time, if you could do the following steps, that would help me greatly.
Open the Taskmanager
Do a profile upload and when CLS2SIm freezes again, in the Taskmanager, right click on CLS2Sim and select “Create dump file”.
A dialog will open showing you the path where the file has been saved.
Please upload the file together with your CLS2Sim settings folder from the installation dir.
Warning: the file can be very big (250MB) So you wont be able to upload it to the forum or ticket system.