Hi,
I have the same problem. I was told in support that they can’t do it, that all Virpil hands do it. It’s just that it won’t work properly. I bought the handle for about 280.- € only because they told me before that it will be compatible and now that it is not and will not be. So I went around the Brunner base and bought electronics from Virpil and connected the handle with the original Virpil electronics and now everything works as it should. Trim through soft in sim.