Reply To: Cls2sim and hardware licence

[Diego Bürgin]

Hello everyone

If you get the error message:
“Error: This Hardware is licensed for CLS2Sim versions released up to the date…”

Some early CLS-E devices have License settings with limited CLS2Sim access.

Follow the next steps:

Start CLS2Sim.
If you have autoconnect active in your connection settings, deactivate that.
In the menu go to “Help” > “Start remote support”.
Confirm the dialog with yes and our custom Teamviewer module starts.
Copy the ID

In our helpdesk (same login as this forum) open a ticket with the following information:
Subject: CLS-E Rudder License
Description:
The serial number starting with “GER.” from the sticker on the back of your device
The copied Teamviewer ID

Leave your machine running for 24 hours at least,
so we have time to connect to your machine and apply the license.

Regards
Diego