Information to include for support or questions.

[Diego Bürgin]

When posting requests for support, or questions to behavior, always include the following information:

• The CLS2Sim version.
• What Simulator and which version of it you are using.
• The Hardware and firmware you are using. (See info panels for each axis in profile manager).
• Open a ticket if you need firmware update or troubles shooting

Things to do before posting problems:

1. If you are using third-party applications beside CLS2Sim, deactivate all of them.
2. Create a new profile in CLS2Sim, set it to defaults.
3. Fly the created profile with a standard aircraft shipped with the simulator and see if the problem persists.

[Author]

Posts