Information to include for support or questions. FORUM › Forums › Forum Info & Rules › Information to include for support or questions. This topic has 0 replies, 1 voice, and was last updated 3 years, 2 months ago by Diego Bürgin. Viewing 1 post (of 1 total) Author Posts 03/09/2020 at 11:20 #393 Diego BürginKeymaster When posting requests for support, or questions to behavior, always include the following information: The CLS2Sim version. What Simulator and which version of it you are using. The Hardware and firmware you are using. (See info panels for each axis in profile manager). Open a ticket if you need firmware update or troubles shooting Things to do before posting problems: If you are using third-party applications beside CLS2Sim, deactivate all of them. Create a new profile in CLS2Sim, set it to defaults. Fly the created profile with a standard aircraft shipped with the simulator and see if the problem persists. Author Posts Viewing 1 post (of 1 total) The forum ‘Forum Info & Rules’ is closed to new topics and replies.